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Privacy Policy

Via the Van Santen & Van Santen website privacy-sensitive data or personal data are processed. Van Santen & Van Santen considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements set by the General Data Protection Regulation (AVG). That means, among other things, that we:

- clearly state the purposes for which we process personal data. We do this via this privacy statement;
- limit our collection of personal data to only the personal data necessary for legitimate purposes;
- you first ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
- respect your right to provide your personal data for inspection, correct or delete.

Fashion Brands Direct is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy statement was last modified on 01-03-2018.

Use of personal data

By using our website you leave - if you so choose - certain information with us. That may be personal data. We only keep and use the personal data provided by you directly, within the framework of the service you request, or of which it is clear that they are provided to us to process. We use the following data for the purposes mentioned in this privacy statement:

- name and address details
- Phone number
- E-mail address
- Payment information


We process the above data for one or more of the following purposes (depending on which services or functionalities you use):

- to offer you the possibility to order articles via our website and to make use of all functionalities and services on the websites.
- to process your order and inform you about its progress.
- to communicate with you by sending electronic newsletters and / or mail.
- to process your data for possible participation in competitions and other actions, so that we can reach you when you have won something and can improve our services.
- to answer your questions or to handle your complaints via social media, e-mail, by mail or by telephone.
- to improve our website.


Certain items on our website require you to register first. After registration, we save the personal data you have provided via the user name you have chosen. We keep this information so that you do not have to re-enter it each time so that we can contact you in the context of the execution of the agreement, invoicing and payment and to give an overview of the products and services you have purchased from us. .

We will not pass on the data linked to your user name to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is legally required. In case of suspicion of fraud or abuse of our website, we can hand over personal data to the competent authorities.


We can, in addition to the information on our website, inform you about our new products and services:

- by email
- via social media

Contact form and newsletter

We offer a newsletter with which we want to inform interested parties about our products and / or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address is automatically added to the list of subscribers.

If you fill out a contact form on the website, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail is required for the complete answering and processing. of that.


We do not publish customer data.

Provision to third parties

We will pass on the information you provide to third parties, if this is necessary for the delivery of the products ordered by you, or services requested. We use a third party for the payment of payments in our web shop and we pass on your details to the mail deliverer to deliver the order to you.

When we provide your data to a third party, we provide, among other things (with an agreement), that your data will not be used for other purposes. We also agree that your data will be deleted as soon as they are no longer needed.

Furthermore, we will not provide the information you provide to other parties, unless this is legally required or permitted. For example, it is possible that the police will request information from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

Secure and store

We take appropriate security measures to limit abuse of and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are checked regularly.

We do not store the data longer than necessary. This means that we keep the data as long as necessary to deliver the service you have requested. With the exception of this, the data that we have to keep longer because the law obliges us to do so.

Third party websites

This privacy statement does not apply to websites of third parties that are connected to this website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the following information:

+31 (0) 252 433 982

[email protected]

In order to prevent misuse, we ask you to adequately identify yourself by means of a written request for inspection by sending a copy of a valid proof of identity. Do not forget to protect your BSN and passport photo on the copy. For example, you can use the 'Copy ID' app for this.

Authority Personal Data

Of course we will gladly help you further if you have complaints about the processing of your personal data. Should you nevertheless not come out with us, then you also have the right under the privacy legislation to file a complaint with the privacy guard, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

Contact details

Van Santen & Van Santen
Gieterij 28
2211 XK Noordwijkerhout
[email protected]
+31 (0) 252 433 982